Privacy Policy

Effective Date: 5-9-2026

At Texas Piano Restoration, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data, specifically regarding our communication and logistics operations.

1. Information We Collect 

To safely coordinate the pickup, restoration, and delivery of your piano, we collect standard operational information. This typically includes your name, phone number, email address, and physical address.

2. How We Use Your Information 

Your information is used strictly to provide our restoration and moving services. We use it to issue estimates, coordinate logistics, and keep you updated on the status of your piano.

3. SMS and Text Messaging Policy

We use automated and non-automated text messages to communicate with clients regarding piano moving coordination, scheduling, pickups, deliveries, and related logistical updates. Message frequency varies.

End users may opt in to receive these logistical text messages verbally during a phone conversation with our staff.

Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

You may opt out of receiving text messages from us at any time by replying “STOP” to any message you receive. For assistance, reply “HELP” or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing 

We do not sell, rent, or trade your personal information. We only share relevant details with trusted operational partners (such as specialty third-party movers, if applicable) strictly for the purpose of completing the service you requested.

5. Data Security 

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

6. Contact Us 

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Address: 13321 Fall Manor Drive

Dallas, TX 75243

Email: info@texaspianorestoration.com

Phone: 469-909-1602